This page answers 20 common questions that we get asked
several times a day:
How do we get the merchandise
here to my state?
We offer shipping to you at our discounted cost,
or you may use your own means.
What are the shipping costs?
Items come from all over the U.S.
Currently we ship from OR, WA, CA, TX, NY, IL,
MI, MO. So, shipping will depend on what you are interested
in and your zip code.
How do we accept payment?
We accept cash, cashier's check, money orders or
bank wire transfers. In regards to wire transfers, the
buyer should call us before and after they have transferred
the funds. It takes from 45 minutes to 12 hours for
us to receive wires. Once our bank confirms the transaction,
the shipment is ready for pickup. If everything goes
right, we try to have it all taken care and on the road
within 24 hours.
How long does it take from
the time a truck hits the road
until I get my truckload?
Shipping time depends on FOB location to your location.
In most cases it takes 5 business days. It could be
as high as 12 business days if your area is in a small
city and has a long point to point distance. What ever
the case may be, the trucking company will call you
before delivery. You will also have a tracking number
as soon as the trucking is paid for.
Do I pay you for trucking or
do I pay your trucking company?
It does not matter. It would be a little quicker
if you pay us at time of wire transfer. Or, we can have
it sent collect so you pay the shipping company when
it arrives. Some customers like this as it gives them
time to make more money before the load arrives. If
a load is to be sent collect, our shippers need to register
you with them. You will need to fill out a credit form.
This however, could delay the load departing for a day
or two. You can also pay the trucking the same day you
send a wire to us. Trucking is offered as a courtesy
to our customers. We offer it at at our discounted cost.
Are there any other costs that
I should be made aware of?
Not really. Our prices given before a purchase
are rock solid. Shipping by the container (40 foot truck)
is rock solid as well. If you are buying by the pallet,
there could be a slight increase, or decrease, depending
on the class and weight of the item. The only other
costs that I can think of that may apply is with having
the right equipment to unload the truck, i.e. fork lift,
pallet jack, and loading dock. When we arrange shipping,
we ask these type of questions, so this should not be
a problem down the road.
Are there any limits on the
size of order?
Being that much of what we sell is salvage or closeouts,
the limit to the size of the order depends on what's
left. Lets say a customer wanted 2 truckloads of merchandise
and only 1 was available. We would have them pay for
1 and a week or 2 later, when we have another, we would
contact the buyer and let them know the other load is
here and ready for them. On some loads, we can offer
6 month contracts so that the buyer can have a steady
Do we have any contracts to
Yes & No. If a buyer is purchasing Department Store
goods with us, they must read and sign a paper that
they would agree to, for instance, remove the Department
Store tags before resale, and the like. As far as our
company goes, no, you can buy a load from us once or
as many times as you like. We do not make much off of
one truckload. Our money is made from customers coming
back and buying often. We try as best as we can to offer
high quality loads at the right price so that our customers
can make money, like our service, and keep coming back.
It seems that some of the Department
Store Loads are "Blind" ?
This is true, some of them are not inventoried,
nor do they have a manifest. Such loads are sold to
us by the truckload & sometimes by the pallet. In this
Q and A, I cannot mention Department store names, but,
if I could, you would see that many of the top Department
Stores sell off their salvage loads this way. This is
not a bad thing, but a very good thing. If they added
up their costs per truckload, our prices would be much
higher. One place that we sell a lot of loads from,
estimates their average cost per pallet is $3,000.00.
That's at their cost. We sell these by the truckload.
There are 22 pallets per truckload. We sell them for
approximately $425.00 a pallet. So a truckload is $9,350.00
our price, with $66,000.00 at their cost! This is 90%
name brand stuff!! That has a restriction though, No
West Coast Sales. That was just an example. So the trick
is to buy Department Store loads that contain mostly
small items. This way, you get a huge amount of products
& much larger profits.
Do I have to go through you
and a dozen other people
to get the good stuff?
No, In 95% of the cases we are direct with the
Department Store, manufacturer, or warehouse in which
the items are coming from. We rarely advertise any items
offered to us via the internet. We use our own sources
and most likely will always stay that way.
How do I get on your weekly
Our weekly mailing list is a free service. It is
however confidential and can only be used for the person
that it is sent to. To get on the mailing list, just
go to the weekly section of our main web-site page and
click on the mailing list option. Please read the rules.
Can I fly down and inspect
the load if I want to before purchase?
In most cases, Yes, if the merchandise is in one
of our warehouses. Some Department Stores do not like
tourists for security and time-consuming purposes.
How do you handle Exporting
We offer this unique service to our customers.
EbayMerchandise.com, Inc. can handle your export shipments
to all major ports in the world. We have strong representation
throughout the world and can handle all your containers
in a quick and efficient manner. We handle everything
If I choose to buy from someone
else down the line, is it okay?
Sure. You have no ties to us, but, before investing
a whole lot with someone else, you may want to run it
by us. If it sounds good, we will tell you. Yes, that's
right! We will give you free advise on what to look
for or what to ask. We want to have you as one of our
clients for the long run, so we will help you in any
way we can.
Lets say I am buying from you,
and I find another guy selling the same thing you have
in all details for less?
Please let us know. We will try to match or come
close to the price if possible. Please keep in mind
that others may offer goods, but cannot provide consistently,
or it may be a load that has been picked over. In any
case, please let us know.